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This course will prepare you to pass the exam on the second day of the class. Our on-site testing allows students to leave the course Certified. You can also take the test at home or in your office. Our documented 99% passing rate ensures you will pass the exam on the first try. This course is based on latest ITIL Foundation and includes all updates. This course qualifies for 18 PDU's to help you maintain your PMP certification. What does the course include? The course comes with many resources to help you pass on the first try; here is a list of some of them: Live instructor-led training.

Thursday, October 4, 2018 - 9:00am
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The ITIL Intermediate Qualification: Service Offerings and Agreements (SOA) Certificate is a freestanding qualification, but is also part of the ITIL Intermediate Capability stream, and one of the modules that leads to the ITIL Expert Certificate in IT Service Management. The purpose of this training module and the associated exam and certificate is, respectively, to impart, test, and validate the knowledge on industry practices in service management as documented in the ITIL Service Lifecycle core publications.

Friday, December 14, 2018 - 9:00am
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The ITIL Intermediate Qualification: Service Offerings and Agreements (SOA) Certificate is a freestanding qualification, but is also part of the ITIL Intermediate Capability stream, and one of the modules that leads to the ITIL Expert Certificate in IT Service Management. The purpose of this training module and the associated exam and certificate is, respectively, to impart, test, and validate the knowledge on industry practices in service management as documented in the ITIL Service Lifecycle core publications.

Friday, November 16, 2018 - 9:00am
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The ITIL Intermediate Qualification: Service Offerings and Agreements (SOA) Certificate is a freestanding qualification, but is also part of the ITIL Intermediate Capability stream, and one of the modules that leads to the ITIL Expert Certificate in IT Service Management. The purpose of this training module and the associated exam and certificate is, respectively, to impart, test, and validate the knowledge on industry practices in service management as documented in the ITIL Service Lifecycle core publications.

Friday, October 19, 2018 - 9:00am
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Service strategy shows how to transform service management from an organizational capability into a strategic asset, and to then think and act in a strategic manner. It helps to clarify the relationships between various services, systems or processes and the business models, strategies or objectives they supportNote: We determine the classroom training locations before 2 weeks of training schedule and youll be informed about it by email.

Monday, December 10, 2018 - 8:00am
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Service strategy shows how to transform service management from an organizational capability into a strategic asset, and to then think and act in a strategic manner. It helps to clarify the relationships between various services, systems or processes and the business models, strategies or objectives they supportNote: We determine the classroom training locations before 2 weeks of training schedule and youll be informed about it by email.

Monday, November 5, 2018 - 8:00am
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The ITIL Intermediate Qualification: Planning, Protection and Optimization (PPO) Certificate is a free standing qualification, but is also part of the ITIL Intermediate Capability stream, and one of the modules that leads to the ITIL Expert Certificate in IT Service Management. The purpose of this training module and the associated exam and certificate is, respectively, to impart, test, and validate the knowledge on industry practices in service management as documented in the ITIL Service Lifecycle core publications.

Friday, December 14, 2018 - 8:00am
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The ITIL Intermediate Qualification: Service Offerings and Agreements (SOA) Certificate is a freestanding qualification, but is also part of the ITIL Intermediate Capability stream, and one of the modules that leads to the ITIL Expert Certificate in IT Service Management. The purpose of this training module and the associated exam and certificate is, respectively, to impart, test, and validate the knowledge on industry practices in service management as documented in the ITIL Service Lifecycle core publications.

Monday, November 26, 2018 - 9:00am
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The ITIL Intermediate Qualification: Service Offerings and Agreements (SOA) Certificate is a freestanding qualification, but is also part of the ITIL Intermediate Capability stream, and one of the modules that leads to the ITIL Expert Certificate in IT Service Management. The purpose of this training module and the associated exam and certificate is, respectively, to impart, test, and validate the knowledge on industry practices in service management as documented in the ITIL Service Lifecycle core publications.

Monday, October 22, 2018 - 9:00am
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Service strategy shows how to transform service management from an organizational capability into a strategic asset, and to then think and act in a strategic manner. It helps to clarify the relationships between various services, systems or processes and the business models, strategies or objectives they supportNote: We determine the classroom training locations before 2 weeks of training schedule and youll be informed about it by email.

Friday, December 14, 2018 - 8:00am

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