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Community Outreach Sales Coordinator

Details

Description

Responsibilities:

  • Onboard customers and help them through their ticket protection process. 
  • Address customer questions about how the tickets dispute process works.
  • Communicate professionally with customers through various channels, including phone, email, and text.
  • Collaborate with the Operations team to ensure a seamless customer experience.

Requirements:

  • Bachelor’s degree preferred.
  • At least 1+ year of relevant experience in sales or customer service is required. Experience speaking to customers on the phone strongly preferred.
  • Strong communication skills and an enthusiasm for speaking with customers over the phone.
  • A sales-oriented mindset — you’re motivated by the opportunity to connect prospective customers to a product that meets their needs.
  • Honesty, integrity, and ethics; you can be trusted to do the right thing for customers and for the team.
  • A go-getter attitude, passion for helping customers, and effective problem-solving skills.
  • A desire to be part of a team where you can take ownership of your work and your team's success.
  • The desire to grow professionally and contribute to the success and culture of the company.

Qualifications

1 - 4 Years Work Experience
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