We're growing fast and working diligently to elevate the art of customer service. The goal of our Experience Center team is simple yet lofty: to provide the best customer service in the world, while focusing on and cultivating our own personal development in the process. We operate as a small, fast-paced, and tight-knit team where your individual contributions will have a lasting impact.
The primary responsibilities of this role revolve around developing meaningful relationships with our customers in order to provide responsive, thoughtful, and unparalleled service. You will be challenged to think outside the box, to go above and beyond, and to make decisions on-the-fly in the best interest of our customers. In this spirit, we're always open to new ideas and feedback that will help improve our approach and process.
This role will be located in our new Experience Center location in Hoboken, NJ. At this time, only candidates from the New York / New Jersey area will be considered.
- 2+ years of customer-facing experience (in-office or in-person).
- Must be able to think for yourself and react on-the-fly.