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Market Development Manager (New York City)



Job Description:

The Market Development Manager is responsible for closing high-volume sales and should be comfortable working in a fast-paced environment with ambitious sales targets. Successful candidates will be a well-rounded, genuine people who have the passion to hustle like nobody’s business and deliver exceptional results. We work with a range of cafes, restaurants, and QSRs. You should be able to kick around any conversation and make others feel comfortable.

This position is based in New York City.

Key Responsibilities:

  • Sourcing potential new clients, initiating contact, and developing relationships with merchants.
  • Finding, pitching, and (most importantly) closing accounts. Basically, rockin’ it out there, in pursuit of achieving number one status in your category!
  • Building a sales strategy to grow business within new territories and execute at light speed.
  • Delivering exceptional customer service to all accounts.
  • Building loyal and strong relationships at a local account level.
  • Anything and everything that can go wrong with an account is yours to own work through, and come up with creative solutions while enlisting support from your team.


  • Bachelor’s or master's degree preferred.
  • 3+ years of experience in a field sales or account management role.
  • History of success hitting the streets to close deals.
  • Proven success being accountable to sales targets and KPIs.
  • Demonstrated empathy for merchants, vendors, and other stakeholders.
  • Understanding or background in the restaurant space a plus.
  • Creative, solutions-driven, innovative mindset with a “get things done” attitude.
  • Entrepreneurial and fearless attitude!
  • A charismatic “people personality:" flexible, fearless, and excited to help build something awesome and share it with the world.
  • Bonus points for existing relationships within the restaurant industry.
  • Authentic and genuine.


  • Competitive salary: we strive to pay top-market compensation.
  • Every Ritual employee owns equity and becomes a shareholder.
  • Health coverage & life insurance plans to fit your needs.
  • Flexible vacation policy: work hard and take time when you need it.
  • Ritual Credits provided each month for coffees and lunches at the best spots around you.
  • Work with truly world-class peers.
  • Be at the heart of the growth startup community.


3 - 6 Years Work Experience
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