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How Smart Cities Can Increase Public Transit Ridership (Industry Perspective)

Cities and public transit systems need to embrace the customer-service-centric features that make ride-hailing services so popular.

recent report by the American Public Transportation Association (APTA) found that a drastic decline in ridership has been taking place on major public transit systems in cities nationwide, with the exception of only a few — namely, New York and Boston. These cities have managed to buck the downward trend by embracing technology and adopting a smart city mindset to create successful public transit ecosystems. For cities suffering from falling ridership, they serve as an example of how to adapt to the needs of today’s fast-paced, tech-savvy urban residents and visitors, and bolster public transit use in an era of abundant transportation options. 

Why does this downward trend in ridership exist, and what can cities learn from areas that continue to experience growth?

CUMBERSOME CITIES FACE DOWNWARD TREND Read Complete Article