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McDonald’s Tech-Laden NYC Flagship Offers Its Experience of the Future

McDonald’s has opened a new flagship store in Times Square packed with technology.  Located at the corner of 45th & Broadway, the restaurant’s three levels of floor-to-ceiling glass provide views into the heart of Times Square, NY. The 11,199-square-foot interior showcases the digital upgrades McDonald’s has been making, which it calls the “Experience of the Future.” It boasts digital menu boards and 18 digital kiosks, as well as “guest experience leaders” and table service. The guest experience leaders answer questions, guide customers through the ordering process and offer personalized recommendations.

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